The Local Palate magazine is seeking a talented, and enthusiastic E-commerce Engagement Manager for our marketplace. The Local Palate Marketplace consists of highly curated Southern culinary items, barware, housewares, home goods, etc. from artisans and vendors throughout the South. Candidates to be considered, must possess a minimum of two years’ experience in on-line procurement and product management and/ or e-commerce account management role, understand how procure product for an on-line marketplace, negotiate with vendors, create paid sales and marketing opportunities, and manage all aspects of an e-commerce vendor relationship. Individual must have the ability to plan for the larger picture while prioritizing immediate tasks, and be an adept multi-tasker with proven communication and sales skills, highly motivated and deadline-driven. An understanding of Southern food culture is essential.
- Identify and procure products that compliment our marketplace brand identity from artisans and vendors throughout the South
- Establish, develop, and maintain positive vendor relationships and customer service experiences
- Maintain communication and reporting based on customer needs, interests, competitive activities, and potential for new products and services
- Manage full product catalog across Marketplace, including adding new products, monitoring and managing inventory levels and all orders coming in
- Act as the main source of communication for vendors on Marketplace, including but not limited to finances, imagery, photoshoot products, billing, customer service, etc.
- Collaborate with content manager to produce and maintain Marketplace assets
- Create shipping analysis documents and manage shipping per vendor
- Keep abreast trends on how to improve e-commerce best practices
- 2+ years of eCommerce experience for a consumer-focused brand(s)
- Self-starter with proven track record for hands-on experience and record growing online sales
- Ability to multi-task and solve problems quickly
- Proficiency in Shopify and Jetti/ shipping providers
- Located in Charleston, SC or willing to relocate (position is not remote)